WhatsApp to Introduce New Granular Notification Controls for Home Screen Badge

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If you’re a frequent WhatsApp user, you know the drill: every time you receive a new message or call, your home screen badge reflects the number of unread notifications.

If you’re a frequent WhatsApp user, you know the drill: every time you receive a new message or call, your home screen badge reflects the number of unread notifications. It’s a helpful way to keep track of your pending chats without having to open the app. But for many, the current notification system isn’t perfect. As it stands, once you open WhatsApp, the home screen notification count disappears — regardless of whether or not you’ve actually checked your unread messages. This can lead to confusion and missed notifications if you accidentally open the app or if you prefer to keep track of messages in a more organized way.

To address this issue, WhatsApp appears to be working on a new feature that would provide users with more control over how notifications are handled once they open the app. This feature is still in beta, but it could be a game-changer for those who want a more granular approach to their notification system.

Current Notification Behavior: A Simple Yet Inconvenient System
Currently, WhatsApp’s home screen notification works as a simple count indicator, showing how many unread messages and calls you have. The number is prominently displayed on the app icon in red, giving you an instant visual clue about your pending notifications.

However, the system has one key drawback: whenever you open the WhatsApp app, the notification badge automatically clears — even if you haven’t actually read or interacted with any of your unread messages. This can be frustrating if you open the app by mistake or if you’re juggling multiple conversations and want to keep track of which ones still need your attention.

The New ‘Show Count Until Viewed’ Toggle
According to reports from WABetaInfo, WhatsApp’s beta update 2.25.4.20 introduces a new feature aimed at solving this problem. The feature is located in the app’s settings under ‘Home screen notifications’ and offers a toggle called ‘Show count until viewed.’ When enabled, the badge will continue to display the unread message count until you’ve manually opened and viewed the unread messages or calls.

In other words, with this toggle turned on, opening WhatsApp won’t clear the notification counter. This gives users more control, as the badge will remain active until you actually check your messages. This is particularly useful for people who don’t always open every message right away but want to know when they have unread notifications.

On the other hand, if you prefer the current system, you can keep the toggle disabled, and WhatsApp will continue to clear the badge automatically as soon as you launch the app, regardless of whether you've read the messages or not.

Why This Change is Important
This update could be a major improvement for many users. With more precise control over home screen notifications, WhatsApp will offer a more customizable experience. People who want to keep track of all their unread messages — even if they haven’t opened the app yet — will appreciate the new toggle. On the flip side, users who prefer a cleaner, more minimal notification setup will still be able to stick with the default behavior.

While it's still unclear when the feature will be officially available to everyone, this move shows that WhatsApp is listening to user feedback and aiming to make its platform more user-friendly.

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